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Evidence Guide: TLIO1002 - Follow security procedures when working with passengers and personnel

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIO1002 - Follow security procedures when working with passengers and personnel

What evidence can you provide to prove your understanding of each of the following citeria?

Maintain security of passengers, workplace personnel and visitors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify a security threat or situation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Signs of security threats are recognised and investigated in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Security threat or situation is identified, assessed and reported promptly, in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implications of the security threat or situation are evaluated in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant personnel are alerted to the security threat or situation as required in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communications are maintained with relevant personnel to determine appropriate course of action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to a security threat or situation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Directions of the controlling security/emergency authority are followed and all possible assistance is provided in response to those directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain security records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records of security checks and precautions are kept in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reports of security incidents or threats are completed in accordance with workplace security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain security of passengers, workplace personnel and visitors

1.1

Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities

1.2

Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations

1.3

Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures

1.4

Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace procedures

2

Identify a security threat or situation

2.1

Signs of security threats are recognised and investigated in accordance with workplace security procedures

2.2

Security threat or situation is identified, assessed and reported promptly, in accordance with workplace security procedures

2.3

Implications of the security threat or situation are evaluated in accordance with workplace security procedures

2.4

Relevant personnel are alerted to the security threat or situation as required in accordance with workplace security procedures

2.5

Communications are maintained with relevant personnel to determine appropriate course of action

3

Respond to a security threat or situation

3.1

Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan

3.2

Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care

3.3

Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements

3.4

Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services

3.5

Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene

3.6

Directions of the controlling security/emergency authority are followed and all possible assistance is provided in response to those directions

4

Maintain security records

4.1

Records of security checks and precautions are kept in accordance with workplace security procedures

4.2

Reports of security incidents or threats are completed in accordance with workplace security procedures

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain security of passengers, workplace personnel and visitors

1.1

Security checks of passengers, workplace personnel and visitors are carried out in accordance with workplace security program and procedures, within limits of role and responsibilities

1.2

Precautions and measures aimed at protecting the security of passengers, workplace personnel and visitors are followed in accordance with workplace security procedures and applicable security regulations

1.3

Signs of suspicious behaviour from passengers, workplace personnel or visitors are recognised and reported promptly to designated personnel in accordance with workplace security procedures

1.4

Breaches of security requirements for passengers, workplace personnel and visitors are reported promptly to designated personnel in accordance with workplace procedures

2

Identify a security threat or situation

2.1

Signs of security threats are recognised and investigated in accordance with workplace security procedures

2.2

Security threat or situation is identified, assessed and reported promptly, in accordance with workplace security procedures

2.3

Implications of the security threat or situation are evaluated in accordance with workplace security procedures

2.4

Relevant personnel are alerted to the security threat or situation as required in accordance with workplace security procedures

2.5

Communications are maintained with relevant personnel to determine appropriate course of action

3

Respond to a security threat or situation

3.1

Response to an identified security threat or situation is in accordance with workplace security procedures, received instructions, regulatory requirements and emergency response plan

3.2

Security threats or incidents are handled appropriately in accordance with established response plan, within limits of responsibility and duty of care

3.3

Responsibilities are fulfilled in accordance with workplace security procedures and regulatory requirements

3.4

Assistance is provided in controlling the site prior to and following arrival of security and/or emergency services

3.5

Assistance is provided to other staff and emergency services personnel conducting an initial survey of the security threat or emergency scene

3.6

Directions of the controlling security/emergency authority are followed and all possible assistance is provided in response to those directions

4

Maintain security records

4.1

Records of security checks and precautions are kept in accordance with workplace security procedures

4.2

Reports of security incidents or threats are completed in accordance with workplace security procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment, facilities, cargo and passengers

applying procedures for security checks and precautions in accordance with limits of own role and responsibilities

applying relevant legislation and workplace procedures

communicating effectively with others when following security procedures

completing required documentation and reports related to security procedures

following security threat/incident response plan and procedures

identifying and solving and/or reporting problems that arise when following security procedures

identifying signs of a possible security threat

modifying activities depending on workplace contexts, risk situations and environments

reading and interpreting instructions, procedures, applicable regulatory requirements, labels, markings, ID cards and other information relevant to workplace security in the transport and logistics industry

recognising signs of pillage and theft

recognising signs of security threats and situations

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

responding to a possible security threat

selecting and using relevant communications and other equipment required when following security procedures

working collaboratively with others when following security procedures

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable measures for securing transport terminals, storage facilities, vehicles, trains, aircraft and/or vessels

applicable transport security legislation including relevant international, national, state/territory Acts, regulations codes and/or guidelines

common security problems that may occur when carrying out operations in the transport and logistics industry, and action that can be taken to address and resolve these problems

common security threats and incidents that may occur in transport, logistics and allied industries, and related roles and responsibilities of personnel when reporting and responding to these threats and incidents

layout of worksite, vehicle, vessel, train or aircraft and operating procedures

operational work systems, equipment, management and site operating systems when carrying out operations in the transport and logistics industry

precautions and procedures aimed at protecting the security of passengers, workplace personnel and visitors

procedures for operating electronic communications equipment in accordance with required protocol

relevant documentation and reporting requirements

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

relevant quarantine regulations and requirements

relevant workplace security program, policies and procedures for responding to security threats, situations and emergencies

signs of pillaging and theft

signs of suspicious behaviour.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.